Frequently Asked Questions
Do you have a question? We’ve got answers!
At The Bays Dental, we are committed to providing our patients with answers to all of their questions.
We’ve put together a list of some of our most Frequently Asked Questions.
Should you have any other questions that we may have missed, please get in contact with us and speak to the helpful team at The Bays Dental today!
Generally, you should visit us at least every 6 months for your routine check up and clean to stay on top of your oral health and any issues that may arise. As everyone’s dental needs are different, you may be required to come sooner for further treatments.
We accept all health funds! We have a HICAPS terminal which means we can do on-the-spot claims straight away!
All health insurance policies are different and coverage for dental services can vary, so we recommend that you speak with your health insurance provider for specific details relating to your policy. We can process quotes through our HICAPS terminal for specific treatment plans, however, your insurance provider will be able to answer specific questions about your policy entitlements.
At The Bays Dental, we are understanding and compassionate to everybody’s financial needs and circumstances. Our friendly clinicians are happy to arrange a personalised payment plan to ensure you get the dental treatment you need.
Our team at The Bays Dental are trained to attend to your comfort and needs especially if you are an anxious patient. While this is a common feeling towards dentists, we aim to provide exceptional care by working at your pace and taking everything slow. We will not undertake any treatment that you are not ready for.
DO YOU HAVE ANOTHER QUESTION FOR US?
Feel free to give our friendly team a call on 9583 2439 or fill out our contact form below, and we’d be happy to assist you in any questions or concerns you may have! Feel free to ask us anything!